What My Clients Say
Shana is patient, knowledgeable, kind, and responsive! I spent about a year looking for a home and couldn't have done it without her support and dedication. She will go above and beyond to work with you!
Realtor®
Email Address
Primary Phone
Address
830 N Columbia Center Blvd Kennewick WA, 99336
License Number
#130363Shana Brown is a Tri-Cities native, with over 7 years of experience in the real estate industry. She has 10+ years of customer service experience ranging from restaurant management to large event coordination.
Shana is extremely passionate about serving others with excellence, having impeccable communication and honesty, and exceeding expectations, all while building lasting relationships along the way. Her knowledge of the industry, community, extensive network and customer service experience put her a step above the rest. She prides herself in having a strong work ethic, attention to detail and a positive attitude. A true advocate for her clients, Shana strives to demonstrate the highest level of integrity; making every client feel comfortable, confident and at ease with the process of buying or selling.
Shana is patient, knowledgeable, kind, and responsive! I spent about a year looking for a home and couldn't have done it without her support and dedication. She will go above and beyond to work with you!
— Buyer
Shana was amazing every step of the way!! She made the process of buying a home easy and as smooth and stress-free as possible. Always quick to respond with any questions or concerns we had. I would recommend her over and over again to anyone!
— Tricia M.
Shana Brown has exceeded my expectations at every turn. She closed two properties for me simultaneously and was consistently two steps ahead. Excellent communicator, facilitator and listener. I couldn't have asked for a better, more seamless experience!
— Shari
Shana has helped purchase a piece of land and now a home. She is hands down the best and goes above and beyond to make sure we are informed about all the steps. She made the process stress free and we couldn't be happier with the results. We will use Shana for every Real Estate need in the future.
— Buyer
Shana has helped us purchase a piece of land and now a home. She is hands down the best and goes above and beyond to make sure we are informed about all the steps. She made the process stress free and we couldn't be happier with the end results. We will use Shana for EVERY Real Estate need in the future.
— Matthew & Stefanie
We're so thankful for you, Shana. She invested in our relocation story and supported us along the entire journey. She communicated with clarity and was always quick to respond to any of our questions or concerns. Her professionalism is stellar. Should we buy or sell again in the future, Shana will be the only REALTOR we call. She's truly exceptional.
— Ryen R.
We recently bought a house through Shana and then she sold our old house for us. The entire process on both transactions went flawlessly, I would recommend her to anyone who asks. I know she’s extremely busy but every single question I asked was answered by her almost immediately, it felt like we were her only customers. Hands down the best REALTOR in the Tri-cities!
— Travis & Molly
Shana is amazing she is quick to get the job done she was and is always a fast responder when you have questions if she doesn’t know them right away she will get the answer quickly she has been a pleasure to work with and she helped us find we forever home to start the new chapter of our lives I recommend Shana 100% if we were to ever buy again we would be working with her the whole process was very fast...
— Buyer
Shana is an amazing REALTOR! She helped me buy my first house and made it very easy for me. She always responded quickly, had the right information I wanted, and was super helpful. I have heard many horror stories about buying a house and after the first day with Shana, I knew she had everything covered. I can't thank her and her team enough for all the hard work they did making sure everything was as si...
— Mconner
We contacted Ms. Brown per our daughter's recommendation based on her experience in purchasing a home. We were not disappointed. We worked with her remotely from our home in Colorado to find and place an offer on a new home in Washington state. Throughout the process she kept us informed and provided advice regarding the value and price of homes in our targeted area. The result was an offer that was acce...
— Michael P.
Shana is an outstanding broker and agent. I assisted my disabled brother in selling his house and working with Shana made the process easy and efficient. She performed an expert market analysis which enabled us to price the home correctly in a challenging market and still obtain three viable offers. She is very knowledgeable about all aspects of the process, always handles all interactions professionally...
— James C.
Shana was a blessing to have as a REALTOR! Extremely knowledgeable and very down to earth. We had such a positive experience working with her even when we had a couple of bumps in our sale. She was quick to help find a solution and remained positive and optimistic throughout the whole process. Always staying in communication and never left us to wonder what was happening during the tours and final sale. ...
— Joe & Debra
10 out of 10 would recommend working with Shana! She always had our best interest in mind, knew exactly what we were looking for and she was always available to answer any and all questions we had. We both have the utmost respect and trust in Shana. She found us the perfect home and checked off all of our boxes! Shana will forever be our go to when it is time for our next home. Thank you Shana for listen...
— Josh & Katie
It is a genuine honor to write a few words regarding my experience with Shana Brown. Shana did an absolutely amazing job finding us our dream home! Shana has always struck me as a person who carried herself with the highest character. These qualities definitely showed in the home buying process. She spent countless hours focusing on our needs and gave 100% to not only our time restrictions but our goal o...
— Mathieu & Angela
Shana Brown came very highly recommended to us. She was very knowledgeable about the current market and knew exactly how to prepare and show the home. She was always available for questions and kept us in the loop and responded promptly. We had a vacation to the coast previously planned that we were going to cancel because of the home sale. Shana told us to go to the coast and enjoy ourselves and she wou...
— William & Janice
I have worked with many REALTORS in my life buying, building and selling my homes. This was my first experience working with Shana. I’ve never worked with anyone who always answers their phone no matter what day or time. She made my experience flawless and there were many bumps in building my new home for many reasons. Her integrity and tenacity in working through situations was incredible. Before I coul...
— Lorna
Being a first time homebuyer in a "crazy" sellers market, my fiancé and I were warned of all the things that could go wrong, and how difficult and overwhelming buying a home could be. Fortunately, the only time we felt overwhelmed was when our offer got accepted at asking price (and we were only overwhelmed with joy). Seriously. Shana made the process that smooth. She's the kind of person that makes you ...
— Kim & Santiago
Let me start out by saying 5 stars is not enough to explain how great shana is! I couldn't be more serious, I am now goving her an upraded star rating of 1 milion stars. A couple key points that make her stand out is her communication skills and the knowledge of "Our" market. She answered every question, every phone call, every email and every text message.That means a lot. The care she took with underst...
— Daniel, Jennifer, Emma, Braxton, Logan And Brighton
Meeting Shana started with a postcard received from her in our mail, and when we were ready to sell our home, I gave her a call just to ask some general questions. Shana was very helpful and willing to talk to me over the phone as well as agreeing to meet in person even before deciding to use her as our REALTOR. Once the selling process began, Shana was constantly in touch with every little detail to kee...
— Bierman
My husband and I were first time homebuyers and had no idea where to start. We were referred to a few REALTORS by friends and our loan officer, and decided to go with Shana based on her statistics and reviews. Best decision we ever made! Not only is Shana impressively knowledgeable in her field and the current market, she is also personable and uncommonly kind. You don't meet many people like her these d...
— Nathan & Jennifer
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